| Home > FAQ
Frequently Asked Questions
|Do you price match?
We try to be competitive in the marketplace. If a customer
can find a product of the same quality for a lesser price, we will try very
hard to match the price found. We strive to be your one-stop
Designer Sunglasses, Designer Eyeglasses, and Designer Watches shop.
Send us an email with the item brand, model, color and the price you found on competitor site, as well as the link to the product on that site. We do not price match items on various Auction sites.
|We accept following Payment
|Please contact us for instructions if following payment methods used:
If for any reason you are not completely satisfied with your
frames, you may return them,within 15 days for a refund. Refunds will be issued
within 7 business days from receipt of the item and will be subject to a 15%
restocking fee. Shipping costs will not be refunded. If you opted for FREE
SHIPPING keep in mind shipping costs will be deducted from your order upon
Please contact us at firstname.lastname@example.org to let us know about the
return and you will be issued a RMA #. The item must be in brand new perfect
condition, the same as when you received it. All returned merchandise must be
in its original saleable condition when received. Please be sure to include all
of the original material that we sent with the merchandise.
Please write your name, address, email address, order number, and date you
placed the order on a separate piece of paper. Send this information in the
package to the following address:
2744 Hylan Blvd Suite 278
Staten Island, NY 10306
In the event we have to special order an item for you there are no refunds or
exchanges. The items are FINAL SALE.
We do NOT do refunds or exchanges on Prescription
Orders. Prescriptions are custom made just for you and they are yours to keep.
All sales of CLEARANCE items are FINAL. NO RETURNS OR
Merchandise may be sent back for exchange or online store credit
within 15 days of purchase. Exchanges are accepted on items that are unworn,
unused, in new condition and ALL tags attached. All claims should be done
within 15 days of receipt of merchandise and should be sent prepaid. We will do
an exchange only! Shipping and handling is not refundable. There is a 10%
exchnage fee that will be charged. We will not be able to process your exchange
without having your original order back to us. Please contact us prior return
of goods at: email@example.com. Send back the item within 14 days with a
short note indicating which item you want to replace with and we will happily
make all the necessary arrangements. If you paid with a credit card we will
bill your card for the difference in price or credit your card if there is a
credit. Shipping fees will be charged once again. Send to the following
2744 Hylan Blvd Suite 278
Staten Island, NY 10306
In the event we have to special order an item for you there are no refunds or
The items are FINAL SALE.
|What are Polarized lenses?
Polarized lenses utilize polarized filtering
technology to diffuse the concentrated light waves.
This filtering process eliminates 99% of the
How do polarized sunglasses
Light reflected from surfaces like a flat road
or smooth water is generally horizontally
polarized. This horizontally polarized light is
blocked by the vertically oriented polarized filter
in the lenses.
There is some debate on the effects of polarized
lenses on snow-covered surfaces. Some say they can
reduce the intense glare that is caused by sunlight
reflecting off snow.
We find that they're not satisfactory for sports
such as downhill skiing because they may not
provide the contrast the eye needs to distinguish
ice patches and changes in the terrain quickly. Try
mirrored sunglasses instead.
Also a polarized filter will sometimes react
with windshield lamination and tinting (as well as
Aircraft canopies) to create blinds spots and make
it difficult to read LCD instrumentation. We'd
suggest a non-polarized lens if you spend a lot of
time driving or flying.
|What is UV Protection?
Ultraviolet (UV) protection is a concern for many Americans,
particularly in the spring and summer months, but most people are thinking
about their skin, not their eyes. The American Optometric Association (AOA)
warns that prolonged exposure to the sun's UV rays and short wavelength light
(violet and blue light) without proper protection may cause eye conditions that
can lead to a variety of vision disorders.
According to the AOA's 2007 American Eye-QÃ‚®
survey, which identified Americans' attitudes and behaviors regarding eye care
and related issues, 40 percent of Americans do not think UV protection is an
important factor to consider when purchasing sunglasses.
"Just as skin is 'burned' by UV radiation the eye can also suffer
damage," said Gregory Good, OD, Ph.D., member of AOA's Commission on Ophthalmic
Standards. "The lesson-especially for young people-is that eyes need
protection, too. Protection can be achieved by simple, safe, and inexpensive
methods such as wearing a brimmed hat and using eyewear that properly absorbs
Overexposure to UV rays has been linked to age-related cataracts,
pterygium, photokeratitis and corneal degenerative changes, the AOA said. These
conditions can cause blurred vision, irritation, redness, tearing, temporary
vision loss and, in some instances, blindness. And, while the correlation is
still unclear, there appears to be a link between excessive summer sun exposure
and retinal pigmentation.
The AOA cautions that the effects of sunlight exposure are
cumulative; therefore, individuals whose work or recreational activities
involve lengthy exposure to sunlight are at the greatest risk. UV radiation
reflects off surfaces such as snow, water and white sand, so the risk is
particularly high for people on beaches, boats or ski slopes. The risk for
serious damage is greatest during the mid-day hours, generally from 10 a.m. to
3 p.m., and during summer months.
Children and teenagers are particularly susceptible to the sun's
damaging rays because they typically spend more time outdoors than adults, and
the lenses of their eyes are more transparent than those of adults. The
transparent lenses allow more short wavelength light to reach the retina of the
The effects of UV radiation are cumulative, so it's important to
develop good protection habits early in life, such as wearing sunglasses with
UV protection. The American Eye-QÃ‚® survey showed that 61
percent of Americans buy sunglasses for their children, but 23 percent do not
check that the lenses provide protection against UV rays.
By educating Americans about the dangers of UV rays on the eyes
and the importance of choosing proper eyewear that provides the best UV
protection, doctors of optometry are helping patients protect their long-term
The following top five tips from the American Optometric
Association can help prevent further eye damage from exposure to UV
Wear protective eyewear any time your eyes are exposed to UV
radiation, even on cloudy days and during the winter.
Look for quality sunglasses that offer good protection.
Sunglasses should block out 99 to 100 percent of UV-A and UV-B radiation
and screen out 75 to 90 percent of visible light.
Check to make sure sunglass lenses are perfectly matched in
color and free of distortions or imperfections.
Purchase gray-colored lenses because they reduce light
intensity without altering the color of objects, providing the most natural
Don't forget protection for children and teenagers. They
typically spend more time in the sun than adults and are at greater risk of
damaging their retinas from short wavelength light.
Additionally, be sure to receive routine comprehensive eye exams
from an eye doctor. It's a good way to monitor eye health, maintain good
vision, and keep up-to-date on the latest in UV radiation protection.
In the event the order is cancelled before we ship the item, a
15% cancellation fee will be applied.. Shipping costs will be refunded
completely. The reason behind this process is that once you place an order it
goes right to our vendors for shipping and we are not allowed to stop the
|How to buy
- Step 1 : Choose a frame that suits you and click on the item to go into product detail page. there you will find additional images, color description and size information.
- Step 2 : You can buy just the frame or you can buy a frame with your prescription. If you want to add prescription to the frame,
simply select the Lens Type you need, Lens material and any options you want the lenses to have. Once everything is selected click "Add to Cart". If you have your prescription handy and want to enter it, go back to the item you were on and click Add Prescription button on the bottom of the page. It will lead you to
Prescription product where you can enter all the information for your prescription and add that item to Cart as well. Or you can fax or email us your prescription.
- Step 3 : View your shopping cart, if you wish to save more
and order a second pair. click on keep shopping and repeat steps 1
and 2. To complete your order, click on CHECKOUT in your shopping
cart and proceed to filling your shipping and payment
That's it. In less than 7 days, we will deliver
your new glasses directly to your door step.
|Things you should know about Sunglasses.
EyewearPros.com offers over 100 brands of sunglasses at prices discounted as
much as 20-70% off retail. We carry hot designer sunglass brands such as Gucci,
D&G, Dior and Tom Ford, well as the ultra-cool sport sunglass brands such
as Ray Ban, Oakley, Revo and many more. All of these brands are always offered at a discount!
There are many different lens and frame technologies on the market today. When
choosing a frame/lens, be sure to pick sunglasses that fit close to your face
and works with your lifestyle. Active people may be better off with a plastic
frame and polycarbonate plastic lens, as they are more impact resistant and
lightweight as compared to glass lenses which are heavier and scratch
resistant. Many sunglasses also have polarized, mirrored and photochromic
lenses to provide extra protection in high light situations.
Most importantly, sunglasses protect your eyes from harmful Ultraviolet
radiation (UV). UV radiation comes naturally from the sun and is comprised of
invisible rays that can be classfied into three different types. The three
bands of UV light are: UVA, UVB and UVC. UVA & UVB are the ray one should
be concerned with when purchasing sunglasses. When our eyes are exposed to
direct sunlight, these rays can be damaging to the cornea and retina and can
eventually cause cataracts. Wearing sunglasses reduces the strain on the eyes,
eliminates the sun's glare and, therefore,
reduces the chance of getting cataracts. When purchasing a pair of sunglasses,
be sure the lenses block at least 98% of these UV rays. Many of the higher
quality sunglass lenses on the market claim to block 100% of these damaging
rays. ALL of the discount sunglasses available for sale at EyewearPros.com
provide 98-100% protection from harmful UV radiation.
|Safe Shopping Guarantee.
We understand that security is essential when
buying online. That&'s why
we have worked hard to create one of the safest online shopping
environments in the industry.
Our checkout process is 100%
secure. Your order information is encrypted and
transmitted over our secure (SSL) server
An ACTUAL human reviews each and every
order - no salesbots - no automated processing. If
we see something
that';s not clear,
we'll contact you
BEFORE we charge your credit card.
We take fraud very seriously. We
take extra steps to carefully validate all credit card
information. You can be secure in the knowledge that
you from unauthorized charges. And, by keeping fraud
down, we can also keep prices down. In some cases additional information may be requested in order to process validate the information.
Packages arrive safely. When your
order ships, we go an extra step to protect your
packages in transit. Our exclusive SweetTrack system
protects your shipment from being
by protecting the tracking number. You can log in
anytime, day or night, to track your order in real
|International Shipping Policy:
All items that are sent overseas are shipped with the United
States Postal Service. EyewearPros.com will not charge any duty or taxes for
an international order, however we can not guarantee that you will not be
charged those by customs authorities. Custom duties and taxes are the sole
responsibility of the customer. Please contact your local customs office for
details. We try very hard to make our international customers happy. We pu a much lower value on all international packages.